Privacy Policy
Last updated: July 2025
Welcome to CutWize ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (cutwize.com) and our cutting optimization software services.
1. Data We Collect
We collect information that you provide directly to us, as well as information collected automatically when you use our services:
- Account Information: When you register, we collect your name, email address, password (hashed), and company details.
- Usage Data: We collect data regarding your cutting patterns, profiles, stock inventory, and interactions with the platform to provide the optimization service.
- Technical Data: Includes your IP address, browser type, device information, and cookies to ensure the platform functions correctly.
2. How We Use Your Data
Your data is primarily used to deliver our core optimization services. Specifically, we use your data to:
- Provide, maintain, and improve the CutWize cutting optimization tool.
- Process your subscription payments securely.
- Authenticate you via email/password or third-party OAuth providers.
- Analyze usage trends to enhance our algorithms and user experience.
- Send transactional emails and essential service updates.
3. Third-Party Services
We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our application:
- Payment Processing: We use Stripe to process payments. We do not store your full credit card details.
- Authentication: You may choose to log in using Google OAuth or Facebook OAuth. We only receive basic profile information (name, email) authorized by you.
- Analytics: We use analytics tools (such as Google Analytics) to understand how our users interact with the app.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Account information and project data (cuts, stock, patterns) are kept as long as your account is active. If you delete your account, your data will be removed in accordance with our Data Deletion policy.
5. Your Data Rights
Depending on your location, you may have the following rights regarding your data:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate data.
- The right to request deletion of your account and associated data.
- The right to opt out of marketing communications.
6. Contact Information
If you have any questions about this Privacy Policy, your data rights, or how we handle your information, please contact us at:
Email: support@cutwize.com